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Welcome Back

HOURS:

Monday – Tuesday: 10 am – 6 pm
Wednesday: 10 am – 9 pm (with free admission after 4 pm)
Thursday – Friday: 10 am – 6 pm
Saturday, Sunday, and Holiday Mondays: 10 am – 5 pm

HEALTH & SAFETY:

The health and safety of our staff and visitors remains our top priority. We have implemented the following measures to ensure your health and safety:

  • We encourage all visitors to wear a mask
  • All staff, volunteers, and clay class and programs participants are required to wear a mask
  • The number of people in individual gallery spaces is being limited to allow for social distancing
  • Hand sanitizing and hand washing stations have been placed throughout the Museum
  • We have increased our cleaning schedule and disinfecting protocols, with particular attention to high touch and high traffic areas
  • A Plexiglas barrier has been installed at the Front Desk. We encourage visitors to make purchases with your debit or credit card, but cash will be accepted
  • All visitors are asked to use the washrooms in the basement and on the third floor. The second-floor washrooms are currently closed to the public

FAQ

Are there timed tickets for the Museum and exhibitions?

No. Tickets purchased online for a particular day are valid for that entire day. Tickets can also be purchased upon arrival at the Front Desk. Capacity in the galleries will be managed on site and any delays will be communicated through social media.

Do Gardiner Friends need to book tickets?

No. Gardiner Friends get unlimited admission to the Museum and special exhibitions. No advanced booking is required. Simply show your membership card at the Front Desk when you arrive.

Are visitors required to wear a mask?

As of March 21, 2022, in keeping with Ontario public health guidelines, masks are no longer mandatory inside the Museum, however, we encourage all visitors to wear them. Disposable masks are available at the Front Desk.

Masking will continue to be required for all staff, volunteers, and clay class and programs participants.

Is the Gardiner Shop open?

Yes. The Gardiner Shop is open for in-person and online shopping.

Is Clay Restaurant open?

Yes. Clay Restaurant is open with the following hours of operation:

Monday – Friday: 11 am – 3 pm
Saturday: Closed
Sunday: 10 am – 3 pm

Make a reservation

Are drop-in running?

Yes. Drop-in classes are being held in the studios on Wednesdays from 6 – 8 pm, Saturdays from 1 – 3 pm, and Sundays from 10 am – 12 pm. Tickets go on sale online at 10 am on the morning of the class.
Learn more

Are sessional classes running?

Yes. Check the list of current and upcoming Adult Clay Classes and Kids Clay Classes.
Learn more

Are Family Days running?

Yes. Family Days are running every Sunday from 11 am – 3 pm, free with admission.
Learn more

Are docent-led tours running?

Yes. Free docent tours of the special exhibition are offered Saturdays and Sundays at 2 pm.

Are the elevators operating?

Yes. We recommend a maximum of two people or one family unit at a time. We also encourage visitors to use the stairs when possible.

What type of air filtration system does the Gardiner use?

ASHRAE (The American Society of Heating, Refrigerating and Air-Conditioning Engineers) recommends that air filtration systems achieve MERV 13 or better levels of performance in order to reduce airborne infectious aerosol exposure. Hospital filtration systems are rated between MERV 13 and 16. The Gardiner’s HVAC system uses two types of filters: a MERV 10 pleated, pre-filter to effectively capture dust particles, mold spores, and vehicle emissions. These are typically used in most residential settings. These pre-filters are then followed by a MERV 14 cartridge filter which is effective at removing smoke, sneeze particles, and fine aerosols between 0.3 – 1.0 microns.  These measures are in place both for the health and safety of our visitors as well as the preservation of our collection.

Do you have wheelchairs available for public use?

Yes, we have one (1) complimentary standard wheelchair and two (2) complimentary transport wheelchairs, which can be requested when you arrive or prior to your visit. They are sanitized after every use. To ensure that there is a wheelchair available for you, please call ahead to reserve one at 416.408.5070.

Will the expiry date of my Gardiner Friendship change as a result of the closure?

To ensure that you’re able to enjoy a full year of admission, your Gardiner Friendship has been extended. Please note that we will not be distributing membership cards with the new expiry date, but this change has been made in our database and will be honoured by our staff. If you have any questions about your expiry date, please contact our Development Department at friends@gardinermuseum.com or call at 416.408.5076.

Will the Gardiner continue to post online content?

Yes. We encourage you to follow us on social media and to check gardinermuseum.com regularly for artist videos, digital programs, at-home art activities, and more.